Service Technician
Job Overview
We are hiring a Service Technician to support the maintenance, diagnostics, repairs, and preventative service of robotic systems and electric bicycles. This role focuses on keeping fleet equipment operating at peak performance while working closely with senior technicians to develop advanced troubleshooting and repair skills.
This position is ideal for candidates with mechanical aptitude who have experience servicing vehicles, bicycles, robotics, or fleet equipment and are looking to grow their technical skills in a fast-paced operations environment.
Key Responsibilities
• Perform maintenance, diagnostics, and repairs on robotic systems and electric bicycles
• Troubleshoot mechanical, electrical, and control system issues using established procedures
• Repair electrical systems, battery packs, control units, and hardware components
• Perform preventative maintenance to maximize fleet uptime
• Interpret technical manuals, schematics, and diagnostic documentation
• Document repair activities, diagnostic findings, and component failures
• Work alongside senior technicians to develop advanced troubleshooting skills
• Maintain accurate service records and support fleet readiness
• Follow safety procedures and shop best practices
Requirements
• 1+ year of service technician or mechanical repair experience
• Strong mechanical aptitude and troubleshooting skills
• Excellent communication and documentation abilities
• Valid U.S. driver's license and ability to pass an MVR review
• Ability to work independently and as part of a team
• Ability to learn new systems and diagnostic procedures
Preferred Qualifications
• Experience servicing vehicles, bicycles, robotics, aircraft, or fleet equipment
• Experience with electric vehicles or electric bicycle systems
• Experience using JIRA, MaintainX, or similar service management platforms
• Experience working with electrical systems and battery-powered equipment
Schedule
• Initial training follows a temporary weekday schedule
• Permanent AM or PM shift assigned after training based on business needs
• Weekend availability required
• Shift changes are communicated at least two weeks in advance
Benefits
• Medical, dental, and vision insurance
• 401(k) with company match
• Paid parental leave
• Wellness reimbursement programs
• Commuter benefits
• Paid time off and paid sick leave
• Disability and life insurance
• Mental health and employee assistance programs
• Additional company-sponsored benefits
Additional Details
• Must be authorized to work in the United States
• Full-time position supporting robotics and electric bicycle fleet operations